The relationship between service utilization and Medicaid enrollees' trust in health care providers

Publication Date: 3/1/2003

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Description:

The purpose of this study was to examine the relationships among Medicaid recipients' trust in their health care providers and their service use. Using mail survey and administrative claims data to answer the following specific questions:

1. What are characteristics of enrollees of the four health care financing arrangements?
2. What is the relationship between enrollees' level of trust in their health care providers and their service use?
3. What is the prevalence of enrollees discontinuing service use? To what extent is their discontinuation of services related to their trust in their health care professionals?
4. To what extent is trust associated with the use of high or low cost treatment modalities?